TD SYNNEX - Broadcom Support

Broadcom Software Support Services

Non-Technical Support

Provides license keys. Provides Broadcom Support Portal assistance. (including registration, password, Case management and product download support). How to open a non-technical case with a Broadcom Support Profile. Additional Non-Technical Resources How to download Licenses How to build a profile on the support portal

Submit a Non-Technical Support Case With a Broadcom Profile

Technical Support

Provides technical support for product usage, downloads, installation, upgrades and migrations. Answers your technical questions and helps you resolve your Broadcom software problems. Submits product change requests to product engineering teams. How to open a technical case witha Broadcom Support Profile. **For severity levels and response times, see the User Guide. Additional Technical Resources Broadcom Knowledge Base Broadcom TechDocs Broadcom Community Forum

TD SYNNEX Technical Support is a Click or Call Away!

First time visitors please read our User’s Guide and FAQs

Submit a Technical Support Case With a Broadcom Support Profile

Are you a Tech Data vendor or partner with software that must be developed, sold and supported?

Personalized Support From Industry Experts

As your distributor, you are familiar with our many services to assist in taking your solution to market, but did you know that TD SYNNEX has been providing support services for software from leading vendors for over 15 years? TD SYNNEX provides around the clock reliable Technical Support that includes many additional services that you would expect out of a Premier Support Service Provider.

Micro Focus Software Support

TD SYNNEX’s Micro Focus Support Center provides senior-level, U.S.-based technical support for customers who have a current support agreement for Technology Solutions products.

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Broadcom Symantec Support

TD SYNNEX Broadcom Symantec Support offers the highest levels of responsiveness and business support with certified engineers ready to assist you with your support needs.

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Tech Data HLS Software Support

TD SYNNEX HLS team provides software and support for Computer System Validation through our AgiliProve eSig (formerly eApprove) and Archive Manager applications.

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Broadcom Symantec Support

TD SYNNEX Broadcom Symantec Support offers the highest levels of responsiveness and business support with certified engineers ready to assist you with your support needs.

If you do not have a login and password or need assistance with our systems, reach out and we will get right back to you.

TD-ExpertServices-Sales@tdsynnex.com

Micro Focus Software Support

Expert Service from Certified Engineers

The Software Support Center provides senior-level, U.S.-based technical support for customers who have a current support agreement for Technology Solutions products. Speak directly to a high-quality, experienced support engineer without administrative intermediaries.

Support Portal

Click on the link below to access our Support Portal to see the status of a case, submit a new one, access our knowledge base or software repository.

Click to Login

Help

Call Us

You can call us directly toll free at:

Customer Service

+1-800-654-8766

Personalized Software Support From Certified Experts

TD SYNNEX Health and Life Sciences Software Support

Support Portal

Click on the link below to access our Support Portal to see the status of a case, submit a new one, access our knowledge base or software repository.

Click to Login

Help

Call Us

You can call us directly toll free at:

Customer Service

+1-800-654-8766

Paperless Validation and Data Retention Solutions

eApprove Data Sheet

AgiliProve Data Sheet

AgiliProve FAQ

Helpful Resources

eApprove / AgiliProve

eApprove (v12.53 and lower) and AgiliProve (v15 and higher) enables Micro Focus Application Lifecycle Management (ALM)/Quality Center (QC) to have a controlled, enforceable workflow with electronic signatures. It enhances ALM/QC to provide industry best practices, security, business rules and approval flows. These capabilities enable ALM/QC to be used in regulated and validated environments.

Now you can buy Archive Manager via Subscriptions!

Archive Manager Data Sheet

Archive Manager FAQ

Helpful Resources

Archive Manager

Archive Manager for Micro Focus Application Lifecycle Management (ALM) / Quality Center (QC) is designed to store and access requirements, tests, runs and defects on a common platform, reducing the number of projects to upgrade, as well as the volume of data in ALM/QC projects. It allows for organizations to retain data for audit purposes and access record data including attachments.

Archive Manager Subscription Levels

Archive Manager is sold with a standard perpetual software license for the size of storage you need, or you can sign up for one of our NEW annual subscription levels to start using Archive Manager right away!

Archive Manager Basic 25 GB Storage Emergency 24×7 Tech Support

Archive Manager Professional 100 GB Storage Standard 24×7 Tech Support

Archive Manager Business 250 GB Storage Premium 24×7 Tech Support

Archive Manager Enterprise 1TB Storage* Premium 24×7 Tech Support 2-Hour Deployment Assistance *Additional 1 TB packages available